[{"id":155501,"title":"Senior Product Manager - International Expansion [US]","description":"
Role: Senior Product Manager - International Expansion [US]
Department: Product
Location: Bengaluru [On-site]
Experience: 5+ YOE


About ClickPost:
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.

About the Role:
You will lead ClickPost's international expansion charter across product, strategy, and GTM. You'll have full autonomy over product strategy, positioning, and roadmap for the US market, working closely with sales and marketing to land and retain e-commerce/DTC brands.
It's a B2B2C role: you build for brands while enhancing the experience of their end customers.

What you'll do:

What we are looking for:

What You Can Expect:

Benefits:

Equal Opportunity at ClickPost:

At ClickPost, we believe great ideas come from diverse perspectives. We're committed to building an inclusive workplace where everyone feels respected, empowered, and has an equal opportunity to thrive.
We welcome talented individuals from all backgrounds and make employment decisions based on skills, experience, potential, and business needs. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.
Our goal is to foster a culture where every ClickPal can do their best work, grow with the company, and contribute to building exceptional products together.

","departmentIdentifier":"c791ead1-a3cb-414e-ab17-be79947dc310","departmentName":"Product","excerpt":"Role: Senior Product Manager - International Expansion [US]Department: ProductLocation: Bengaluru [On-site]Experience: 5+ YOEAbout ClickPost:Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.About the Role:You will lead ClickPost's international expansion charter across product, strategy, and GTM. You'll have full autonomy over product strategy, positioning, and roadmap for the US market, working closely with sales and marketing to land and retain e-commerce/DTC brands. It's a B2B2C role: you build for brands while enhancing the experience of their end customers.What you'll do:Own product strategy for the US - Research the market, run deep competitive teardowns of incumbent post-purchase & returns players (their APIs, pricing models, and funding mechanics - not just their marketing pages), and define positioning and a roadmap tailored to US/DTC brand needs rather than porting the India playbook as-is. Decide what to build, what to localize, and what to skip - including simplifying your own proposition when a competitor's design proves the market wants less configuration, not more.Ship as an IC - Write detailed PRDs with numbered, prioritized (P0/P1) requirements, edge-case decisions, success metrics with guardrails, and phased rollout plans. Run sprint ceremonies and work hands-on with design, engineering, and QA daily. Prioritize ruthlessly and make calls without waiting for consensus.Drive GTM - Collaborate with your sales & marketing counterparts to drive GTM. Build pitch narratives, battle cards, and demo flows. Join enterprise sales calls, run product demos yourself, and respond to RFPs. Feed win/loss insights back into the roadmap. You should be comfortable closing, not just building.Build onboarding and support processes - Design the customer onboarding journey for US brands (integration, configuration, go-live), define SLAs, and set up support workflows that work across timezones. Retention is your metric, not just activation.Lead AI innovation for the US market - Identify where AI genuinely improves the post-purchase experience (agentic buyer support, return-reason intelligence, refund decisioning, delivery-delay prediction) and where it's hype. Build LLM-powered features, prototype your own agents, and use AI tools daily for research, competitive analysis, and spec-writing to multiply your output. Equally important: know when NOT to use AI and defend that call.Own the numbers - Track MRR, pipeline conversion, activation, retention, and churn for the international book. Instrument the product, run funnel analyses, and let data kill or scale features. Report progress against expansion targets to leadership.What we are looking for:4-5+ years in product management, ideally with B2B SaaS or e-commerce exposure. Prior 1→10 or building products for the US e-commerce market is a strong plus.Comfortable as an IC - You enjoy the craft: talking to users, writing specs, unblocking engineers. You don't need a team under you to feel senior, and you thrive when the problem is ambiguous and the playbook doesn't exist yet.Can sell what you build - Confident pitching to CXOs and heads of e-commerce at US brands. You treat sales calls as user research and can handle objections on the fly.Metrics-first - Fluent in SaaS metrics (MRR, ARR, CAC, churn) and product analytics.AI-savvy with judgment - You understand how LLMs work, their failure modes, and cost/latency tradeoffs. You've built or shipped agentic/LLM features, or at minimum built your own agents and workflows. You can articulate when AI is the wrong answer.Flexible on logistics - Comfortable with regular US-timezone calls and occasional travel to the US for customer meetings and events.Build Products That Matter: Own meaningful product problems from discovery to delivery. Your decisions will shape the experience of thousands of users and directly influence the company's growth.High Ownership, Fast Execution: Work closely with founders, engineering, and design to turn ideas into impactful products. You'll have the freedom to make decisions, validate hypotheses, and ship quickly in a culture that values ownership, speed, and customer obsession.What You Can Expect:Ownership and autonomy: You'll own and drive problems end-to-end, with no micro-management.Culture: We value speed and expect you to move fast and stay updated with the latest in ML and AI. People grow extremely fast at ClickPost when they focus on impact and take initiative.Our team thrives on transparency.Compensation: Competitive salary plus performance bonus.Benefits:Health insuranceGenerous leave policyLearning and development budgetTeam events and company offsitesCompany laptop and devicesMaternity and paternity benefitsEqual Opportunity at ClickPost:At ClickPost, we believe great ideas come from diverse perspectives. We're committed to building an inclusive workplace where everyone feels respected, empowered, and has an equal opportunity to thrive.We welcome talented individuals from all backgrounds and make employment decisions based on skills, experience, potential, and business needs. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.Our goal is to foster a culture where every ClickPal can do their best work, grow with the company, and contribute to building exceptional products together.","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"5+ YOE","salaryRange":{"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"","publishedOn":"2026-08-10T05:34:40.79Z","publishedSinceDays":0,"skillNames":[]},{"id":154547,"title":"Manager – Partnerships and Strategic Alliances (India B2C)","description":"
Position: Manager – Partnerships and Strategic Alliances (India B2C)
Location: Bangalore
Department: Partnerships
Type: Fulltime

About us:
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.

About the Role:

What you'll do:

What we are looking::

Perks & Benefits:
We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.

","departmentIdentifier":"b889b6db-bf90-4e6a-bda3-067877b9f65b","departmentName":"Partnerships","excerpt":"Position: Manager – Partnerships and Strategic Alliances (India B2C) Location: BangaloreDepartment: PartnershipsType: FulltimeAbout us: Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.About the Role:You will identify, initiate, and cultivate strategic partnerships with key stakeholders across the Indian D2C ecosystem to enhance ClickPost's market presence and achieve business objectives.You will develop and nurture strong corporate relationships, fostering collaboration and trust to support the organization's financial objectives and strategic initiatives.You will collaborate with cross-functional teams to explore and leverage new opportunities for market expansion through alliances, contributing to increased revenue and customer base.You will drive market development efforts — identifying white spaces and testing new partnership models for the India B2C market.This is a strategy and business-focused partnerships role (distinct from our B2B partnerships function, which is more operationally focused), centered on identifying and shaping new avenues for growth in the B2C space.What you'll do:Educate partners about ClickPost, keep them updated on new offerings, and generate referrals for the sales teamHave frequent conversations with partners to identify industry trends and exchange learningsGenerate sales opportunities from the partner ecosystem; you'll be expected to hit a quota of pipeline generatedWork with marketing to execute joint marketing activities with partnersUnderstand the nuances of multiple businesses across industries to identify where ClickPost can add value through partnershipsWhat we are looking::4-6 years of experience in sales or partnerships, preferably in India B2B SaaSPrior experience in market development — identifying and validating new partnership channelsAbility to quickly understand diverse businesses across industries and spot partnership potentialStrong relationship-building and nurturing skillsExcellent written and verbal communication skillsQuick learner with a highly energetic and positive outlookStrong process orientationExisting relationships in the Indian D2C enabler space are a strong plusEx-entrepreneurs are welcome to apply!Perks & Benefits:We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.Competitive salary package with performance-based bonuses.Comprehensive health insurance coverage for you and your dependents.Flexible working hours with Hybrid work arrangement.Generous vacation and time off.Continuous learning and professional development opportunities.Employee assistance program for mental health and well-being support.Supportive and inclusive work culture promoting diversity and collaboration.","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"4-6 YOE","salaryRange":{"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"","publishedOn":"2026-08-03T11:48:36.883Z","publishedSinceDays":7,"skillNames":[]},{"id":154435,"title":"Finance Controller","description":"

Role: Manager - Finance Controller
Department: Finance
Location: Bangalore [In-Office]
Type: Fulltime
Experience: 8+ YOE


About Us:
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.

Role Overview:
This role will be responsible for Financial Planning & Controlling, Management reporting ensuring financial integrity and strong controls. This position will be reporting to the CEO.

What you will do :


What makes you a good fit


Perks & Benefits
We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.
","departmentIdentifier":"0bdc645b-4a6d-48f9-aaca-ec60af3dc04f","departmentName":"Finance","excerpt":"Role: Manager - Finance ControllerDepartment: FinanceLocation: Bangalore [In-Office]Type: FulltimeExperience: 8+ YOEAbout Us:Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.Role Overview:This role will be responsible for Financial Planning & Controlling, Management reporting ensuring financial integrity and strong controls. This position will be reporting to the CEO.What you will do :Own end-to-end controllership and financial operations, including day-to-day accounting, vendor payments, collections, and reconciliations.Ensure timely and accurate delivery of financial metrics and reports such as MIS, CFS, Budget vs Actual, etcImplement systems and tools for regular and periodic financial reporting, highlight variances, investigate causes, recommend corrective action, and track its implementation for easy access and transparency in business information for effective decision-making.Lead the budgeting and forecasting processes, ensuring accuracy and alignment with organizational goals.Develop and implement internal controls to safeguard company assets and ensure compliance with regulations.Assist in fundraising preparation through financial analysis, forecasting, and investor-ready reports.Manage relationships with external auditors, tax authorities, and other financial institutions.Stay up-to-date on industry trends and changes in regulations affecting the organization's financial operations.Collaborate with other departments to optimize financial processes and drive efficiency.Participate in strategic planning and decision-making processes to support the organization's growth objectives.Work closely with Cross-Functional Teams to devise the Annual Operating Plan, monitor the same, and set up cost norms.What makes you a good fitPrior experience in venture-funded SaaS or technology startups, preferably in a high-growth environment.Strong hands-on experience managing AP, AR, cash flows, compliance, audits, vendor payments, and financial reporting.Experience working with outsourced partners (accounting, GST, payroll) while owning end-to-end finance operations.Strong understanding of IND AS, financial reporting, budgeting, forecasting, and internal controls.Ability to build scalable finance processes and drive operational efficiency.Excellent analytical, communication, stakeholder management, and leadership skills.Perks & Benefits We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.Competitive salary package with performance-based bonuses.Comprehensive health insurance coverage for you and your dependents.Flexible working hours with Hybrid work arrangement.Generous vacation and time off.Continuous learning and professional development opportunities.Employee assistance program for mental health and well-being support.Supportive and inclusive work culture promoting diversity and collaboration.","jobLocations":[],"jobType":2,"experience":"8","salaryRange":{"minimum":2000000.0,"maximum":4000000.0,"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"INR 20,00,000.00 - 40,00,000.00","publishedOn":"2026-08-02T20:00:47.573Z","publishedSinceDays":8,"skillNames":[]},{"id":145013,"title":"Manager - Customer Support & Operations","description":"
Role: Manager - Customer Support & Operations
Department: Customer Experience
Location: Bangalore [In-Office]
Type: Fulltime
Experience: 7+ YOE

About Us:
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.

Role Overview:
The Manager - Customer Support & Operations is a strategic leadership role responsible for driving exceptional customer experience. This role focuses on understanding customer needs, ensuring satisfaction, and delivering solutions. The ideal candidate will possess a blend of strategic thinking, customer-centric focus, and technical expertise to lead cross-functional teams in delivering innovative solutions.

Roles and Responsibilities:
1.Team Leadership:
2. Performance Metrics:
3.Customer Experience Strategy:
4.Cross-Functional Collaboration:
5.Hands-on:

Experience Required:

Skills:

Perks & Benefits:
We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.


","departmentIdentifier":"a1bab115-4468-4869-9133-01a2e74e064d","departmentName":"Customer Experience","excerpt":"Role: Manager - Customer Support & OperationsDepartment: Customer ExperienceLocation: Bangalore [In-Office]Type: FulltimeExperience: 7+ YOEAbout Us:Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.Role Overview:The Manager - Customer Support & Operations is a strategic leadership role responsible for driving exceptional customer experience. This role focuses on understanding customer needs, ensuring satisfaction, and delivering solutions. The ideal candidate will possess a blend of strategic thinking, customer-centric focus, and technical expertise to lead cross-functional teams in delivering innovative solutions.Roles and Responsibilities:1.Team Leadership:Build, mentor, and lead a high-performing team focused on customer experience and product solutioning.Foster a collaborative and innovative team culture.2. Performance Metrics:Establish and monitor key performance indicators (KPIs) related to faster and efficient customer onboarding, satisfaction, retention, and loyalty.Regularly monitor numbers and improve the processes accordingly.3.Customer Experience Strategy:Design and execute a comprehensive customer experience strategy aligned with company goals.Foster a customer-centric culture across the teams.Implement improvements to streamline and enhance the customer experience.Present strategies, progress, and outcomes to executive leadership and stakeholders.4.Cross-Functional Collaboration:Work closely with the Product, Engineering, and Sales teams to ensure effective setup of processes, communication, and collaboration across departments.5.Hands-on:Capable of identifying the root cause of issues and resolving them effectively when necessary.Experience Required:7 + years of experience in customer experience and strategy within the SaaS industry, with a proven track record of leading customer-centric initiatives.Demonstrated curiosity and willingness to experiment with AI tools and emerging technologies.Experience using AI-powered platforms for customer support, workflow automation, analytics, documentation, or operational efficiency.Ability to identify opportunities where AI can improve customer experience, reduce manual effort, and scale support operations.Skills:Strong leadership and team management abilities.Excellent communication and interpersonal skills.Analytical mindset with keen attention to detail.Exceptional problem-solving capabilities.Strategic thinker with a customer-focused approach.Technical proficiency in APIs and Postman.Perks & Benefits:We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.Competitive salary package with performance-based bonuses.Comprehensive health insurance coverage for you and your dependents.Flexible working hours with hybrid work arrangement.Generous paid leaves and holidays.Continuous learning and professional development opportunities.Employee assistance program for mental health and well-being support.Supportive and inclusive work culture promoting diversity and collaboration.","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"7+ YOE","salaryRange":{"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"","publishedOn":"2026-06-16T08:31:46.833Z","publishedSinceDays":55,"skillNames":[]},{"id":144142,"title":"AI - Senior Product Manager","description":"
Role: AI - SPM
Department: AI Products
Location: Bangalore [In-Office]
Type: Fulltime
YOE: 7+ Years


About us :
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.

Role Overview:

What you will do :

What You’ll Need to Succeed:

Perks & Benefits:
We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.
","departmentIdentifier":"c791ead1-a3cb-414e-ab17-be79947dc310","departmentName":"Product","excerpt":"Role: AI - SPMDepartment: AI ProductsLocation: Bangalore [In-Office]Type: FulltimeYOE: 7+ YearsAbout us : Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.Role Overview: We are seeking an experienced AI - Senior Product Manager to define product vision, roadmap, and execution strategy for AI-powered products, translating business problems into scalable AI solutions. The ideal candidate will be responsible for building and executing new initiatives and roadmaps, understanding market dynamics, and creating business cases for product opportunities. Additionally, they will scale existing products, drive feature adoption, and enhance the overall product experience through data-driven insights and experimentation.What you will do :Define product vision, roadmap, and execution strategy for AI-powered products, translating business problems into scalable AI solutions.Work closely with engineering, data science, design, and GTM teams to deliver high-impact AI features from concept to launch.Own product discovery by identifying customer pain points, validating opportunities, and prioritizing initiatives using data and user feedback.Drive AI model adoption, performance, and business outcomes through experimentation, analytics, and continuous optimization.Stay current with advancements in AI/LLMs and convert emerging technologies into practical product capabilities that create measurable customer value.Manage product launches end to end with beta customers and internal teamsConduct customer interviews and gather insights to inform feature releases and customization requests.Advocate for cross-sell and upsell opportunities to drive business growth.Collaborate with Engineering, Design, and customer facing teams to deliver exceptional user experiences.Establish strong team culture and lead squad sprints, setting responsibilities, and reviewing deliverables.What You’ll Need to Succeed:5+ years of hands-on product management experience across Product, AI/ML, or Technical Product roles, with a proven track record of building and scaling production-grade enterprise AI products.Understanding in modern AI systems, including LLMs, RAG, agentic workflows, embeddings, prompt engineering, AI orchestration, and evaluation frameworks. A relentless growth mindset with a strong bias for actionDemonstrated success in leading Enterprise/B2B product launches from concept to market.Excellent strategic thinking, prioritization, and long-term roadmap creation skills.Industry experience and familiarity with AI, UI design, APIs, and web/mobile application architectures.In-depth understanding of the E-commerce ecosystem, funnels, agile methodologies, and product documentation.Comfortable with ambiguity, adept at transforming broad ideas into actionable plans.Empathetic towards users and colleagues, creative, and enthusiastic about innovation.Excellent communication, presentation, and stakeholder management skills.Bachelor’s or Master's degree in relevant field; preference for Computer Science background.If you meet the qualifications and are passionate about driving product innovation in a dynamic environment, we encourage you to apply for this exciting opportunity to lead our product team.Perks & Benefits:We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.Competitive salary package with performance-based bonuses.Comprehensive health insurance coverage for you and your dependents.Flexible working hours with Hybrid work arrangement.Generous vacation and time off.Continuous learning and professional development opportunities.Employee assistance program for mental health and well-being support.Supportive and inclusive work culture promoting diversity and collaboration.","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"5+ YOE","salaryRange":{"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"","publishedOn":"2026-06-09T19:19:48.56Z","publishedSinceDays":62,"skillNames":[]},{"id":143433,"title":"Data Scientist","description":"
Role: Data Scientist
Department: Data Science
Location: Bengaluru [On-site]
Experience: 2 to 4 YOE


About ClickPost:
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.
 
About the Role:

What You'll Do:

Responsibilities / What We're Looking For:

Technologies You May Work With:

Soft Skills:

What You Can Expect:
Benefits:

","departmentIdentifier":"b777aa92-cd54-4b3f-8ac1-002aa1c889e4","excerpt":"Role: Data ScientistDepartment: Data ScienceLocation: Bengaluru [On-site]Experience: 2 to 4 YOEAbout ClickPost:Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.  About the Role:We're looking for a Data Scientist to join our team and help turn one of the richest logistics datasets in the country into models and insights that directly improve how millions of shipments are delivered.You'll work on real problems, predicting delivery dates, detecting and resolving delivery failures, estimating live ETAs, building recommendation and anomaly-detection systems, and surfacing insights that drive product and business decisions.This is a high-ownership role. We're hiring across the 1 to 4 year range because we care more about how you think and how fast you learn than about years on paper.You'll work closely with senior data scientists, engineers, and founders, and you'll own problems end-to-end, from exploring the data to shipping a model to production and measuring its impact.What You'll Do:Build, train, and evaluate machine learning and deep learning models for real logistics problems, delivery date prediction (EDD), delivery-failure (NDR) resolution, ETA estimation, ranking/recommendations, forecasting, and anomaly detection.Explore large, messy, real-world datasets end-to-end: variable identification, data cleaning, feature engineering, dimensionality reduction, distance/similarity computation, and handling missing/imputed data.Build and maintain data pipelines (batch & streaming) on Databricks using Spark, PySpark, and Delta Lake.Write clean, well-documented code in Python (pandas, NumPy, scikit-learn, Matplotlib) for analysis, modeling, and production.Deploy models to production and own their lifecycle, monitoring, validation, drift detection, and continuous improvement.Design and run experiments (A/B testing, causal analysis), apply statistical analysis to measure impact, and translate results into actionable recommendations.Partner with product, engineering, and business teams to turn ambiguous problems into well-scoped, measurable data science solutions.Document methodology and models clearly; communicate findings to both technical and non-technical audiences.Responsibilities / What We're Looking For:1 to 4 years of work experience in data science, machine learning, or a similar role (strong internships and projects count).Proficiency in Python, SQL, Spark/PySpark, Artificial Intelligence, and Machine Learning.Degree in data science, statistics, engineering, applied mathematics, operations research, information sciences, computer science, or another biological/physical science.Knowledge of statistics and machine learning: regression, classification, clustering, and model evaluation.Ability to manipulate, analyze, and interpret large datasets.Strength in code documentation.Proficiency in Git and code versioning tools (GitLab).Proficiency in the Atlassian Suite such as JIRA and Confluence.Familiarity with cloud computing (AWS, Google Cloud preferred; Azure also relevant).Knowledge of dashboarding and visualization tools (Tableau, Power BI, Plotly, Spotfire).Strong problem-solving and analytical skills, you can break an ambiguous business problem into a working system.Technologies You May Work With:Languages: Python, SQL, JavaData platforms & big data: Databricks, PySpark, Apache Spark, Delta Lake, structured streaming, Kafka, BigQuery, S3/ADLS, Airflow, Hive, FlinkML / DS libraries: pandas, NumPy, scikit-learn, XGBoost; models incl. logistic regression, random forests, SVMs, CNNs/RNNs, transformers, etc.Deep learning frameworks: PyTorch, TensorFlow, JAXNLP & techniques: tokenization, n-grams, phonetics, fuzzy matching, similarity scoring, embeddings, NERGenAI / LLMs: LLMs (GPT, Claude, Llama), prompt engineering, fine-tuning, RAG, LangChain, LlamaIndex, agentic workflows (LangGraph, CrewAI, AutoGen)Computer vision: OCR, image segmentation, object detection, ViT/CLIP (nice-to-have)Cloud & MLOps: AWS (SageMaker, Bedrock), Google Cloud (Vertex AI), Azure ML, Docker, Kubernetes, FastAPI, CI/CD, feature stores, model registries, model monitoring & drift detectionVisualization: Tableau, Power BI, Plotly, Spotfire, MatplotlibTooling & collaboration: Git/GitLab, JIRA, ConfluenceData modeling & governance: star schema / dimensional modeling, data warehousing / lakehouse, data quality, lineage, observabilitySoft Skills:Self-motivation and the ability to handle multiple competing priorities in a fast-paced environment.Strong interpersonal skills and the ability to build effective relationships with team members, including remotely.A bias for ownership and speed, you ship, measure, and iterate.What You Can Expect:Ownership and autonomy: You'll own and drive problems end-to-end, with no micro-management.Culture: We value speed and expect you to move fast and stay updated with the latest in ML and AI. People grow extremely fast at ClickPost when they focus on impact and take initiative.Our team thrives on transparency.Compensation: Competitive salary plus performance bonus.Benefits:Health insuranceGenerous leave policyLearning and development budgetTeam events and company offsitesCompany laptop and devicesMaternity and paternity benefits","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"2 to 4 YOE","salaryRange":{"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"","publishedOn":"2026-08-07T09:53:08.203Z","publishedSinceDays":3,"skillNames":[]},{"id":141140,"title":"Customer Success Manager","description":"
Role: Customer Success Manager/ Key Accounts Manager
Department: Customer Success
Type: Fulltime
Location: Bangalore
Experience: 2+ YOE in B2B SaaS


About us :
Established in 2015, ClickPost is Asia’s fastest-growing Logistics Intelligence Platform, dedicated to enhancing post-purchase experiences for retail brands. With seamless integration with over 500+ carriers, we empower leading retailers across India, including 6 Unicorns, to manage 120+ logistics partners via a single API gateway. Backed by Times Internet, Rebright Partners, and other marquee investors, we have achieved profitability and experienced exponential growth, expanding 10x in the past 2 years.

About the Role:


Key Responsibilities:


Requirements:


What You Can Expect:


Perks & Benefits:
We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.
","departmentIdentifier":"559abd40-01f2-4fbb-9dd1-49357251b54c","departmentName":"Customer Success","excerpt":"Role: Customer Success Manager/ Key Accounts ManagerDepartment: Customer SuccessType: FulltimeLocation: BangaloreExperience: 2+ YOE in B2B SaaSAbout us : Established in 2015, ClickPost is Asia’s fastest-growing Logistics Intelligence Platform, dedicated to enhancing post-purchase experiences for retail brands. With seamless integration with over 500+ carriers, we empower leading retailers across India, including 6 Unicorns, to manage 120+ logistics partners via a single API gateway. Backed by Times Internet, Rebright Partners, and other marquee investors, we have achieved profitability and experienced exponential growth, expanding 10x in the past 2 years.About the Role:We are looking for a Customer Success Manager who can own customer relationships, drive product adoption, improve retention, and identify expansion opportunities across existing accounts.The role requires someone who can manage strategic customer conversations, work closely with internal teams, handle escalations, drive renegotiation discussions, close upsell opportunities, and ensure customers are getting measurable value from ClickPost.Since ClickPost is moving towards an AI-first way of working, the person should be comfortable using AI tools to improve customer insights, account planning, reporting, follow-ups, and overall productivity.Key Responsibilities:Own and manage a portfolio of customer accounts.Build strong relationships with key stakeholders across customer teams.Drive product adoption and ensure customers are using subscribed modules effectively.Track account health, identify risks early, and work towards reducing churn.Own renewals, and support billing and collections follow-ups along with the finance team.Identify cross-sell and upsell opportunities within existing accounts.Conduct regular business reviews and share actionable insights with customers.Handle escalations, difficult conversations, and customer dissatisfaction with maturity.Work closely with Product, Support, Onboarding, Sales and Finance teams to resolve customer requirements.Capture customer feedback and help influence product improvements.Drive customer advocacy, references and long-term account growth.Requirements:2+ years of experience in B2B SaaS, Customer Success, Account Management or Key Account Management.Comfortable using AI tools to improve productivity, customer analysis, reporting, communication, and account planning.Strong customer empathy with a clear focus on retention, revenue and growth.Good communication, presentation and stakeholder management skills.Ability to influence, negotiate and align internal and external stakeholders.Strong problem-solving ability and comfort with handling escalationsAnalytical and process-oriented mindset.Good Excel skills are required.Good PPT and business review preparation skills are preferred.Understanding of recurring revenue, renewals, product adoption and customer health metrics.Relevant Bachelor’s degree; preferably in technology or related fields.What You Can Expect:High ownership and autonomy in managing customer relationships.Opportunity to work closely with some of the largest e-commerce and retail brands.Fast-paced learning environment with exposure to SaaS, logistics and customer success.A transparent culture where people are encouraged to take initiative and drive impact.Competitive compensation with performance-linked bonus.Perks & Benefits:We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.Competitive salary package with performance-based bonuses.Comprehensive health insurance coverage for you and your dependents.Flexible working hours with Hybrid work arrangement.Generous leave policy and time off.Continuous learning and professional development opportunities.Employee assistance program for mental health and well-being support.Supportive and inclusive work culture promoting diversity and collaboration.","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"2-5 YOE","salaryRange":{"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"","publishedOn":"2026-06-23T07:08:23.997Z","publishedSinceDays":48,"skillNames":[]},{"id":141136,"title":"Senior Product Manager","description":"
Role: Senior Product Manager
Location: Bangalore
Type: Fulltime


About us :
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.

Role Overview:

What you will do :

What You’ll Need to Succeed:

Perks & Benefits:
We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.
","departmentIdentifier":"c791ead1-a3cb-414e-ab17-be79947dc310","departmentName":"Product","excerpt":"Role: Senior Product ManagerLocation: Bangalore Type: FulltimeAbout us : Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth. Role Overview: We are seeking an experienced Senior Product Manager to lead innovation and drive the launch of new product lines in the E-commerce enabler space. The ideal candidate will be responsible for building and executing new initiatives and roadmaps, understanding market dynamics, and creating business cases for product opportunities. Additionally, they will scale existing products, drive feature adoption, and enhance the overall product experience through data-driven insights and experimentation.What you will do :Own the product roadmap for the pod end-to-end and from ideation to executionEnsure product scoping is done meticulously and diligently with detailed user stories and aligned timely with tech teamsManage product launches end to end with beta customers and internal teamsConduct customer interviews and gather insights to inform feature releases and customization requests.Advocate for cross-sell and upsell opportunities to drive business growth.Collaborate with Engineering, Design, and customer facing teams to deliver exceptional user experiences.Establish strong team culture and lead squad sprints, setting responsibilities, and reviewing deliverables.Build a deep understanding of the product and industry and stay close to internal stakeholdersRegularly connect with customers and competitors to gather insights on the market and customers’ needsMentor team members, hire new talent, and share learnings to elevate team performance.What You’ll Need to Succeed:5+ years of hands-on product management experience with team handling experience.A relentless growth mindset with a strong bias for actionDemonstrated success in leading Enterprise/B2B product launches from concept to market.Excellent strategic thinking, prioritization, and long-term roadmap creation skills.Industry experience and familiarity with AI, UI design, APIs, and web/mobile application architectures.In-depth understanding of the E-commerce ecosystem, funnels, agile methodologies, and product documentation.Comfortable with ambiguity, adept at transforming broad ideas into actionable plans.Empathetic towards users and colleagues, creative, and enthusiastic about innovation.Excellent communication, presentation, and stakeholder management skills.Bachelor’s or Master's degree in relevant field; preference for Computer Science background.If you meet the qualifications and are passionate about driving product innovation in a dynamic environment, we encourage you to apply for this exciting opportunity to lead our product team.Perks & Benefits:We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.Competitive salary package with performance-based bonuses.Comprehensive health insurance coverage for you and your dependents.Flexible working hours with Hybrid work arrangement.Generous vacation and time off.Continuous learning and professional development opportunities.Employee assistance program for mental health and well-being support.Supportive and inclusive work culture promoting diversity and collaboration.","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"5+ YOE","salaryRange":{"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"","publishedOn":"2026-05-19T08:12:00.673Z","publishedSinceDays":83,"skillNames":[]},{"id":137102,"title":"Growth Marketing Manager","description":"
Job Title: Growth Marketing Manager - Sales Enablement
Location: Bangalore [In-Office]
Type: Full-time


About Us:
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.

💼 About the Role:
This is a senior IC role for someone who wants to run a market, not just a channel. You'll be the single point of accountability for everything marketing does in the US, from demand gen and content to PR, events, and sales enablement.
You won't have a team reporting to you, but you'll orchestrate designers, performance marketers, content writers, PR, and ops specialists (based out of India) to ship US-facing work that moves the pipeline needle. Success looks like a predictable flow of MQLs and sales-accepted demos, with AEs who feel genuinely supported by marketing.


What You'll Own:

KPIs:

🧠 What we are looking for:

⭐ Why this role:

😎 What You Can Expect:
Culture:
Compensation: We offer a competitive salary with a performance bonus.
Benefits (for full-time roles):

Why join ClickPost:
Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here.
With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.

","departmentIdentifier":"4dcca1d3-80bb-4117-b99d-2d6650117275","departmentName":"Marketing","excerpt":"Job Title: Growth Marketing Manager - Sales EnablementLocation: Bangalore [In-Office]Type: Full-timeAbout Us:Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.💼 About the Role:This is a senior IC role for someone who wants to run a market, not just a channel. You'll be the single point of accountability for everything marketing does in the US, from demand gen and content to PR, events, and sales enablement.You won't have a team reporting to you, but you'll orchestrate designers, performance marketers, content writers, PR, and ops specialists (based out of India) to ship US-facing work that moves the pipeline needle. Success looks like a predictable flow of MQLs and sales-accepted demos, with AEs who feel genuinely supported by marketing.What You'll Own:US marketing SPOC: Own the US marketing calendar, roadmap, and reporting. Every US-facing initiative (paid, organic, events, PR, partnerships) runs through you.Demand generation: Drive MQL volume and quality through LinkedIn Ads, cold outbound support, content syndication, and partner channels (including our FedEx partnership). Target, track, and optimize CAC and MQL-to-demo conversion.Sales & GTM enablement: Be the marketing partner to US AEs. Build battle cards, one-pagers, case studies, demo decks, and ABM plays that help them close. Join pipeline reviews. Feed the SDR motion (including our AI SDR, Kavya) with content and sequences that convert.Product marketing for the US: Translate ClickPost's product story into US D2C language: positioning, messaging, website copy, launch narratives. Own competitive intelligence against US-market players.Cross-functional orchestration: Brief and collaborate with design, content, performance, PR, and marketing ops. Keep everyone shipping on time and on brand.Events & PR support: Partner with the events team on US trade shows and with PR on US media placements, analyst briefings, and thought leadership.Measurement & reporting: Own the US marketing dashboard in HubSpot. Report weekly on MQLs, demos done, pipeline influenced, and channel ROI.KPIs:US MQLs (volume + quality)Demos done with AEsPipeline contribution and marketing-sourced revenueChannel efficiency (CAC, CPL, MQL to SQL conversion)🧠 What we are looking for:5+ years in B2B SaaS marketing, with meaningful time in growth, demand gen, or product marketing rolesProven track record running marketing into the US market, ideally from an India-based team selling into US buyersDeep fluency with the D2C, ecommerce, or retail tech ecosystem is a strong plusHands-on with HubSpot (or equivalent), LinkedIn Ads, and modern GTM/AI toolingStrong writer, able to own US-market copy without handholdingComfortable operating as an IC who drives outcomes through influence, not headcountSharp on metrics, unfazed by dashboards⭐ Why this role:You'll be one of the first marketing hires dedicated to the US and have the mandate to shape how we show up in the largest post-purchase market in the world. The charter is real, the resources are in place, brand momentum in India is strong, and the executive attention is high.If you've ever wanted to run a country like a GM while staying hands-on, this is that role.😎 What You Can Expect:Ownership and autonomy: You will have immense ownership and responsibility. You own and drive the execution.Culture:We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologiesWe give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to endWe have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risksOur team thrives on transparency.Compensation: We offer a competitive salary with a performance bonus.Benefits (for full-time roles):Health insuranceGenerous vacation policyLearning and development budgetTeam events and company offsiteCompany laptop and devicesMaternity and paternity benefitsWhy join ClickPost:Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here.With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"6+ YOE","salaryRange":{"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"","publishedOn":"2026-04-27T05:11:34.697Z","publishedSinceDays":105,"skillNames":[]},{"id":126214,"title":"SDR US - Intern","description":"
Role: Sales Development Representative Intern
Department: Sales
Location: Bangalore (In-Office)
Type: Internship

Who We Are
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America.
Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, while our AI-powered solutions optimize carrier allocation and proactively resolve delivery issues before they impact customers.
We're also building the next generation of AI-powered logistics through intelligent agents that automate order confirmations, delivery exception handling, and customer interactions. Every month, our platform processes 50M+ shipments, helping brands reduce failed deliveries, improve customer satisfaction, and recover lost revenue.
At ClickPost, we move fast, take ownership, and constantly learn. Our culture is built around transparency, continuous improvement, and empowering people to make an impact from day one.

Role Summary
You'll learn how to identify potential customers, generate leads through outbound prospecting, qualify opportunities, and schedule meetings for our Sales team. Throughout the internship, you'll receive structured training, mentorship, and hands-on exposure to SaaS sales and modern sales tools.
This internship is ideal for someone who wants to build a career in B2B SaaS Sales.

What You'll Do

Within 1 Month, You Will

Within 3 Months, You Will

Within 6 Months, You Will

What We're Looking For
You do not need prior work experience for this role.
We're looking for people who are:
Bonus (Not Mandatory):

What You Can Expect

Ownership & Learning
You'll work on real business opportunities from Day 1 and receive mentorship from experienced sales leaders.
Structured Training
Our onboarding program will help you develop practical skills in:
Fast Career Growth
High-performing interns may receive a Pre-Placement Offer (PPO) and transition into a full-time Sales Development Representative role.

Culture
At ClickPost, we believe in:

Why Join ClickPost's Sales Team?
As an SDR Intern, you'll gain hands-on exposure to one of the fastest-growing SaaS companies in logistics technology.
You'll:
This isn't just an internship—it's an opportunity to launch your career in SaaS sales while making a real impact at one of India's leading logistics technology companies.


","departmentIdentifier":"edf7343c-7e36-43d3-8bd9-1e96f15bdcd5","departmentName":"Sales","excerpt":"Role: Sales Development Representative InternDepartment: Sales Location: Bangalore (In-Office) Type: InternshipWho We AreSince 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America.Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, while our AI-powered solutions optimize carrier allocation and proactively resolve delivery issues before they impact customers.We're also building the next generation of AI-powered logistics through intelligent agents that automate order confirmations, delivery exception handling, and customer interactions. Every month, our platform processes 50M+ shipments, helping brands reduce failed deliveries, improve customer satisfaction, and recover lost revenue.At ClickPost, we move fast, take ownership, and constantly learn. Our culture is built around transparency, continuous improvement, and empowering people to make an impact from day one.Role SummaryYou'll learn how to identify potential customers, generate leads through outbound prospecting, qualify opportunities, and schedule meetings for our Sales team. Throughout the internship, you'll receive structured training, mentorship, and hands-on exposure to SaaS sales and modern sales tools.This internship is ideal for someone who wants to build a career in B2B SaaS Sales.What You'll DoResearch and identify potential customers. Generate new business opportunities through outbound prospecting via Email, LinkedIn, and Phone. Learn how to conduct discovery conversations and qualify prospects. Schedule meetings for Demo Engineers and Account Executives. Maintain accurate lead information in HubSpot CRM. Work closely with the Sales and Marketing teams to improve outreach campaigns. Learn how to personalize outreach based on different industries and customer use cases. Within 1 Month, You WillComplete onboarding and understand ClickPost's platform, products, and customers. Learn SaaS sales fundamentals and outbound prospecting techniques. Get hands-on experience with tools like: LinkedIn Sales Navigator HubSpot CRM Apollo Google Workspace Slack Understand ClickPost's Ideal Customer Profile (ICP). Shadow discovery calls and customer demos. Start reaching out to prospects under the guidance of your mentor. Within 3 Months, You WillIndependently manage your prospecting pipeline. Consistently achieve outreach and meeting generation targets. Conduct basic discovery conversations. Personalize outbound messaging for different customer segments. Work with the Marketing team on campaigns and messaging. Learn how to identify high-potential accounts and opportunities. Within 6 Months, You WillOwn your lead generation pipeline independently. Consistently generate qualified meetings for the sales team. Optimize outreach strategies using performance metrics. Build relationships with prospects across multiple industries. Share customer insights with Product, Sales, and Marketing teams. Support senior SDRs and Account Executives with follow-ups and account expansion opportunities. What We're Looking ForYou do not need prior work experience for this role.We're looking for people who are:Recently completed a Bachelor's degree in Business, Marketing, Engineering, Commerce, or a related field. Excellent communicators with strong verbal and written English. Curious, proactive, and eager to learn. Comfortable speaking with new people and building relationships. Organized and detail-oriented. Interested in Sales, SaaS, AI, Logistics, or Technology. Comfortable working from our Bangalore office. Bonus (Not Mandatory):Experience with LinkedIn, CRM tools, or sales tools. Participation in college clubs, leadership roles, internships, or sales competitions. What You Can ExpectOwnership & LearningYou'll work on real business opportunities from Day 1 and receive mentorship from experienced sales leaders.Structured TrainingOur onboarding program will help you develop practical skills in:Prospecting Cold Outreach Discovery Calls CRM Management Sales Communication SaaS Selling Fast Career GrowthHigh-performing interns may receive a Pre-Placement Offer (PPO) and transition into a full-time Sales Development Representative role.CultureAt ClickPost, we believe in:Moving fast and learning continuously. Taking ownership without micromanagement. Building with transparency. Growing through feedback and collaboration. Why Join ClickPost's Sales Team?As an SDR Intern, you'll gain hands-on exposure to one of the fastest-growing SaaS companies in logistics technology.You'll:Learn directly from experienced SaaS sales professionals. Build practical B2B sales skills that are highly valued across the tech industry. Work with leading global brands including Walmart, Nykaa, Adidas, Mars, GIVA, Bluestone, and many more. Be part of a fast-growing AI-first company shaping the future of post-purchase logistics. Receive mentorship, regular feedback, and a clear path to a full-time opportunity. This isn't just an internship—it's an opportunity to launch your career in SaaS sales while making a real impact at one of India's leading logistics technology companies.","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":1,"experience":"0-1","salaryRange":{"minimum":30000.0,"maximum":35000.0,"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"INR 30,000.00 - 35,000.00","publishedOn":"2026-07-06T07:35:05.33Z","publishedSinceDays":35,"skillNames":[]},{"id":79165,"title":"Performance Marketing Manager","description":"
Role: Performance Marketing Specialist
Department: Marketing
Location: Bangalore
Type: Fulltime

About ClickPost
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.

About the role
We're hiring a Performance Marketing Manager to own paid acquisition across the company.
The work spans three motions, each with a different buyer, sales cycle, and definition of success: our core post-purchase product vertical, our B2B/retail shipping intelligence vertical and new geographies.
You'll set the strategy, run the channels, and own the outcome. The outcome is pipeline and revenue, not MQLs.
This role collaborates closely with product marketing, organic marketing, marketing operations, pre-sales and sales.

What you'll do
What we're looking for

Benefits (for full-time roles):

Why join ClickPost:
Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here.
With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.
","departmentIdentifier":"4dcca1d3-80bb-4117-b99d-2d6650117275","departmentName":"Marketing","excerpt":"Role: Performance Marketing Specialist Department: MarketingLocation: BangaloreType: FulltimeAbout ClickPostSince 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.About the roleWe're hiring a Performance Marketing Manager to own paid acquisition across the company.The work spans three motions, each with a different buyer, sales cycle, and definition of success: our core post-purchase product vertical, our B2B/retail shipping intelligence vertical and new geographies.You'll set the strategy, run the channels, and own the outcome. The outcome is pipeline and revenue, not MQLs.This role collaborates closely with product marketing, organic marketing, marketing operations, pre-sales and sales.What you'll doOwn paid pipeline and revenue targets across all three motions. Decide budget allocation, channel mix, and quarterly forecasts.Run acquisition across Google, Meta, LinkedIn, and YouTube. Test programmatic, Reddit, where the unit economics support it.Build the testing roadmap - audiences, creative, offers, landing pages, bidding. Ship, measure, decide.Partner with product marketing on positioning, with creative on assets, and with MarkOps on attribution.Read the full funnel - from cost metrics to SQLs, pipeline, and CAC Track the category, competitor activity, platform changes, what's working in adjacent markets.Communicate clearly to leadership with decisions, reasoning and the next move.What we're looking forFive or more years running paid acquisition, with budget ownership. Bonus if you've run campaigns across multiple product lines or segments. Hands-on depth in Google, Meta, LinkedIn, and YouTube. Working knowledge of programmatic and Reddit is useful. Benefits (for full-time roles):Health insuranceGenerous vacation policyLearning and development budgetTeam events and company offsiteCompany laptop and devicesMaternity and paternity benefitsWhy join ClickPost:Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here.With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"5+ YOE","salaryRange":{"minimum":1.0,"maximum":2.0,"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"INR 1.00 - 2.00","publishedOn":"2026-05-04T12:24:12.66Z","publishedSinceDays":98,"skillNames":[]},{"id":64307,"title":"Software Engineer - Intern","description":"
Job Title : Software Engineer - Intern
Department : Engineering
Location : Bangalore
Duration: 6 Months

Who we are:
Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience.
We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year.
We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, we've created a workplace that’s both engaging and rich with learning opportunities.

📝 Role Summary:
We are seeking a SDE - Intern who will actively contribute to the high throughput Pre-Dispatch: Integrations platform at ClickPost. In this role, you will develop code that will impact the scale-up and scale-out of one of the core verticals at ClickPost.

Within:

🧠 Tech Stack/Tools We Work On -

⭐️ What You Will Achieve at ClickPost:


🎯 What you will need to crack this role:

🏆 What We Offer/Perks:

🔥 Don't miss out on the chance to jump-start your career at ClickPost—apply now!
","departmentIdentifier":"c2133754-c8c6-4c9f-853c-86042f801284","departmentName":"Engineering","excerpt":"Job Title : Software Engineer - InternDepartment : EngineeringLocation : BangaloreDuration: 6 MonthsWho we are:Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, we've created a workplace that’s both engaging and rich with learning opportunities. 📝 Role Summary: We are seeking a SDE - Intern who will actively contribute to the high throughput Pre-Dispatch: Integrations platform at ClickPost. In this role, you will develop code that will impact the scale-up and scale-out of one of the core verticals at ClickPost. Within: 1 month you will be getting up to speed on the product, application & processes and start rolling out your initial contributions to the real time impact generating production system. 3 months you will be actively contributing to the high throughput integrations platform end to end, that serve use cases across multiple operational services and geographies, while following an AI first approach. 6 months you will be actively contributing to the core functions and initiatives of the platform that are aimed at improving velocity, building automation and increasing visibility. 🧠 Tech Stack/Tools We Work On - Programming Languages: Java, KotlinDatabases: Postgres, ScyllaEvent queues: Apache Kafka, RabbitMQMonitoring: Prometheus, Grafana, ElasticSearchCloud: AWS, GCP⭐️ What You Will Achieve at ClickPost:Impact at scale: Develop code generating real time impact on a large scale product processing 1 Million+ shipments every day, solving challenges faced by a wide array of 450+ brands like Nykaa, Decathlon, Puma, Meesho, etc. Ownership Mentality: Every engineer at ClickPost is empowered to take complete ownership of their work, driving the module forward and being an integral part of our growth. 🎯 What you will need to crack this role:Should have hands-on coding experience Should have a strong understanding of computer engineering fundamentals, server side programming, web applications and any related framework, relational databases, testing and software development principles. Should have clear communication. Should have a high zeal to learn, take initiatives and adapt in a fast paced environment. Good to have experience in developing production applications / contributing to live open source projects.🏆 What We Offer/Perks:Paid Internship with potential for full-time employment.Duration: 6 MonthsFlexible work hoursMentorship from experienced Product Managers who are eager to guide you.Hands-on experience working on real business problems that matter.Networking opportunities or team events🔥 Don't miss out on the chance to jump-start your career at ClickPost—apply now!","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"1 - 6 months","salaryRange":{"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"","publishedOn":"2026-06-29T13:21:38.537Z","publishedSinceDays":42,"skillNames":[]},{"id":47955,"title":"Sales Manager","description":"
Job Title : Sales Manager
Department : Sales
Location : Bangalore


About Us:
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.
We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.

Role Summary:
This role drives new business growth by expanding ClickPost’s presence in the E-commerce and retail segment, engaging C-suite executives, and closing high-value deals. As a key revenue driver, this role directly contributes to ClickPost’s growth strategy, strengthens market positioning, and aligns sales efforts with product innovation and customer needs.

You are someone who we can count on to

Own:

Learn:

Improve:


What you will need to crack this role

Why You’ll Love Being an Account Executive at ClickPost
Joining ClickPost as an Account Executive (AE) isn’t just about closing deals—it’s about owning the full sales cycle and driving real impact in the fast-growing SaaS logistics space. Here’s why this role is an exciting next step in your career:

","departmentIdentifier":"edf7343c-7e36-43d3-8bd9-1e96f15bdcd5","departmentName":"Sales","excerpt":"Job Title : Sales Manager Department : SalesLocation : BangaloreAbout Us:Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.Role Summary:This role drives new business growth by expanding ClickPost’s presence in the E-commerce and retail segment, engaging C-suite executives, and closing high-value deals. As a key revenue driver, this role directly contributes to ClickPost’s growth strategy, strengthens market positioning, and aligns sales efforts with product innovation and customer needs.You are someone who we can count on to Own:End-to-end sales cycle management – from prospecting to closing deals.Building and expanding ClickPost’s presence in the E-commerce and retail segment.Engaging with C-suite executives to drive consultative sales.Strategic deal-making to achieve new customer acquisition targets.Learn:How to sell in a fast-growing SaaS and logistics-tech environment.Deep industry insights into E-commerce, retail, and supply chain optimization.Advanced sales methodologies for engaging enterprise clients and C-level stakeholders.The impact of data-driven decision-making in refining sales strategies.Improve:Sales strategies by analyzing competitive landscapes and refining best practices.Collaboration between sales and product teams to align customer needs with product innovation.Efficiency in deal closure through strong pipeline management and consultative selling.What you will need to crack this role 4+ years of enterprise sales experience in selling technology solutions (SaaS Products) Proven track record of meeting and exceeding revenue quotas.Excellent communication skills with the ability to articulate the strategic importance of technology.Willingness to travel as required.Strong analytical and process-driven mindset.Why You’ll Love Being an Account Executive at ClickPostJoining ClickPost as an Account Executive (AE) isn’t just about closing deals—it’s about owning the full sales cycle and driving real impact in the fast-growing SaaS logistics space. Here’s why this role is an exciting next step in your career:Be a Key Driver of Growth - As an AE, you’ll play a pivotal role in expanding ClickPost’s footprint, working directly with e-commerce and retail brands to solve their logistics challenges. Your ability to build relationships, consult clients, and close deals will directly influence the company’s success.Sell a Game-Changing Product - ClickPost is transforming logistics for top D2C brands, solving real pain points like delayed deliveries, tracking inefficiencies, and post-purchase experience gaps. With a strong product-market fit, you’ll be selling a platform that customers genuinely need. Work with High-Growth Brands - Our customers include some of the most innovative e-commerce and retail brands, and you’ll play a direct role in helping them optimize logistics and scale their businesses. Every deal you close contributes to their success—and ours.","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"4-6","salaryRange":{"minimum":1800000.0,"maximum":3500000.0,"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"INR 18,00,000.00 - 35,00,000.00","publishedOn":"2025-12-04T12:10:07.143Z","publishedSinceDays":249,"skillNames":[]},{"id":4952,"title":"Sales Development Representative","description":"
Role: Sales Development Representative
Department: Sales
Location: Bangalore [In-Office]
Type: Fulltime


Who We Are
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.


Role Summary:
This role involves generating new business opportunities for Clickpost by building strong relationships with potential clients through phone, email, and LinkedIn, and setting up meetings for the Demo Engineers and Account Executives. You'll also be responsible for crafting and executing outbound campaigns across multiple channels to educate prospects about Clickpost's value proposition and product benefits.

Overall, the KRA would include but not limited to:
  1. Generate new business opportunities through outbound lead generation and prospecting.
  2. Take discovery calls, qualify leads, and introduce prospects to our solutions.
  3. Collaborate with the sales and marketing teams to ensure effective outreach strategies.
  4. Maintain accurate and organized records of lead activity in our CRM

Within
1 month you will be able to:
 
3 months you will be able to

6 months you will be able to

What you will need to crack this role:
In order to excel in this role, having a minimum of 2+ years of experience in sales roles would be beneficial. If this experience is specifically in the SaaS, logistics, or eCommerce industry, it would be considered a bonus. This background would provide valuable insights into the target market and an understanding of the challenges and opportunities within these industries.


What You Can Expect:


Why Join ClickPost’s Sales Team?
Joining ClickPost as a Sales Development Representative (SDR) is more than just a role—it’s an opportunity to jumpstart your career in tech sales with a company that values growth, innovation, and employee well-being. Here are some reasons why we think you’ll love being part of our team:
By joining ClickPost you’re not just taking a job—you’re joining a company that invests in your growth, respects your individuality, and empowers you to reach your full potential. We’re excited to have driven and ambitious SDRs like you help shape our journey forward!

","departmentIdentifier":"edf7343c-7e36-43d3-8bd9-1e96f15bdcd5","departmentName":"Sales","excerpt":"Role: Sales Development RepresentativeDepartment: SalesLocation: Bangalore [In-Office]Type: FulltimeWho We AreSince 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.Role Summary:This role involves generating new business opportunities for Clickpost by building strong relationships with potential clients through phone, email, and LinkedIn, and setting up meetings for the Demo Engineers and Account Executives. You'll also be responsible for crafting and executing outbound campaigns across multiple channels to educate prospects about Clickpost's value proposition and product benefits. Overall, the KRA would include but not limited to:Generate new business opportunities through outbound lead generation and prospecting.Take discovery calls, qualify leads, and introduce prospects to our solutions.Collaborate with the sales and marketing teams to ensure effective outreach strategies.Maintain accurate and organized records of lead activity in our CRMWithin1 month you will be able to:Complete onboarding and become well-versed in ClickPost platform, product features, and target audience.Learn and adopt best practices for lead generation, including using Sales Engagement Tools like LinkedIn Sales Navigator, Klenty, CRM like HubSpot, Google Sheet, Slack, Gmail workspace etc.,Understand the ICP of ClickPost and deep dive into the industry wise use cases and case studiesStart shadowing discovery calls (Inbound / Outbound) to understand the structure and objectives of our sales process.Begin sending out initial outreach sequences and personalized messages under guidance.Work closely with your manager to establish personal performance goals and KPIs.  3 months you will be able toTake ownership of your lead generation pipeline and confidently handle discovery calls independently.Consistently meet weekly and monthly lead generation and call targets.Develop a personalized outreach style and experiment with messaging to improve response rates.Collaborate with the marketing team to identify high-impact content for outreach.Begin identifying ideal prospect profiles and sharing insights with the sales team for feedbackCollaborate with Market Research to ensure they are identifying right Accounts and Prospects and create case studies6 months you will be able toFully manage a steady pipeline of leads and maintain a high call-to-meeting conversion rateTake initiative in refining and optimizing your outreach strategy based on performance metrics.Grow the assigned vertical, proactively suggest new target markets, messaging ideas, and process improvements to the team.Participate in events and F2F meetings with potential prospects to foster relationshipsRegularly share feedback from prospects to help shape product and marketing strategies.Support team goals by mentoring newer SDRs and contributing to team success.Support AE’s with any follow-up or expanding new opportunities within assigned accounts/verticals/territoriesWhat you will need to crack this role:In order to excel in this role, having a minimum of 2+ years of experience in sales roles would be beneficial. If this experience is specifically in the SaaS, logistics, or eCommerce industry, it would be considered a bonus. This background would provide valuable insights into the target market and an understanding of the challenges and opportunities within these industries.Bachelor’s degree in Business, Marketing, or a related field.2+ years of experience in a similar role, with a proven track record in lead generation or sales.Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Experience using CRM tools like Salesforce, HubSpot, or Apollo is a plus.A strong interest in the SaaS and logistics sector.What You Can Expect:Ownership and autonomy: You will have immense ownership and responsibility. You own and drive the execution.Culture:We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologiesWe give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to endWe have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risksOur team thrives on transparency.Compensation: We offer a competitive salary with performance bonus.Benefits (for full-time roles):Health insuranceGenerous vacation policyLearning and development budgetTeam events and company offsiteCompany laptop and devicesMaternity and paternity benefitsWhy Join ClickPost’s Sales Team?Joining ClickPost as a Sales Development Representative (SDR) is more than just a role—it’s an opportunity to jumpstart your career in tech sales with a company that values growth, innovation, and employee well-being. Here are some reasons why we think you’ll love being part of our team:As an SDR, you’ll be at the front line of our growth strategy, directly influencing our company’s success. You’ll gain hands-on experience in outbound sales, lead generation, and customer discovery in the SaaS industry. Our structured onboarding and continuous training programs will help you build foundational skills to advance your career, with clear milestones at the 1, 3, and 6-month marksYou’ll have access to mentorship from experienced sales leaders and opportunities to transition into more advanced roles based on your achievementsYou’ll be representing a cutting-edge SaaS platform that’s transforming logistics and the post-purchase experience for D2C brands. Our technology addresses real pain points for our customers, providing you with a compelling value proposition that resonates with prospects.Our customers include leading D2C brands, and you’ll be contributing directly to their success stories by introducing them to solutions that drive growth and efficiency. Every lead you generate and every call you make is an opportunity to contribute to our vision of revolutionizing logistics for D2C brands.By joining ClickPost you’re not just taking a job—you’re joining a company that invests in your growth, respects your individuality, and empowers you to reach your full potential. We’re excited to have driven and ambitious SDRs like you help shape our journey forward!","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"1+","salaryRange":{"minimum":600000.0,"maximum":1500000.0,"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"INR 6,00,000.00 - 15,00,000.00","publishedOn":"2023-02-14T08:31:29.68Z","publishedSinceDays":1273,"skillNames":[]},{"id":4415,"title":"Technical Support Specialist","description":"
Job Title : Technical Support Specialist
Department : Customer Experience
Location : Bangalore [InOffice]


Who We Are
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.

We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.

Role Summary:
As a Customer Support Analyst, you will handle customer inquiries, resolve technical issues, and ensure a smooth experience for our clients. You’ll be the first point of contact for customers, providing timely and effective support, troubleshooting technical issues, and delivering a high level of customer satisfaction.
In addition to general support responsibilities, this role requires basic technical knowledge, including understanding APIs, HTML, and common troubleshooting techniques related to SaaS platforms.

Within:

1 month you will be able to:
 
3 months you will be able to

6 months you will be able to


Why Join ClickPost’s Customer Experience Team?


You are someone who we can count on to:

Own:

Learn:

Improve:


What you will need to crack this role:


Perks & Benefits:

We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.

","departmentIdentifier":"a1bab115-4468-4869-9133-01a2e74e064d","departmentName":"Customer Experience","excerpt":"Job Title : Technical Support SpecialistDepartment : Customer ExperienceLocation : Bangalore [InOffice]Who We AreSince 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and \"where-is-my-order\" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.Role Summary:As a Customer Support Analyst, you will handle customer inquiries, resolve technical issues, and ensure a smooth experience for our clients. You’ll be the first point of contact for customers, providing timely and effective support, troubleshooting technical issues, and delivering a high level of customer satisfaction.In addition to general support responsibilities, this role requires basic technical knowledge, including understanding APIs, HTML, and common troubleshooting techniques related to SaaS platforms.Within:1 month you will be able to:Familiarize yourself with ClickPost’s product features, customer base, and common challenges faced in post-purchase logistics.Gain a strong understanding of ClickPost's support workflows, tools, and communication channelsStart handling customer inquiries effectively, resolving common issues with minimal supervision, and contributing to a high standard of customer satisfaction.  3 months you will be able toDevelop expertise in E-commerce, SaaS, and Logistics industry standards, along with the nuances of ClickPost’s platform.Proactively identify recurring issues and share insights with the product and engineering teams to improve user experience.Contribute to optimizing the customer support documentation and support playbooks, ensuring they align with best practices in customer experience.6 months you will be able toIndependently handle complex customer issues, including advanced troubleshooting and supporting API integration needs.Play a key role in quality initiatives, collaborating with cross-functional teams to enhance the support process and improve CSAT.Drive measurable improvements in response times and resolution rates, directly contributing to ClickPost’s reputation for excellence in customer support.Why Join ClickPost’s Customer Experience Team?ClickPost’s CX team stands at the forefront of delivering exceptional support in the post-purchase logistics space. Known for our strong NPS and customer-centric approach, the team has cultivated a brand that is well-regarded in the SaaS and E-commerce domains. Working in our CX team means joining a group dedicated to continuous improvement, where your contributions directly enhance the customer experience and drive brand loyalty. You are someone who we can count on to:Own:Manage customer inquiries through various support channels (email, chat, phone) with professionalism and efficiency.Diagnose and troubleshoot customer issues related to the platform, including technical challenges involving APIs, integrations, and basic HTML errors.Assist customers in integrating Clickpost’s platform into their existing systems, providing expert guidance on API usage and troubleshooting.Document and log customer interactions and technical issues in the CRM, ensuring accurate records for future reference.Learn:Develop a deep understanding of our platform's features and capabilities, staying updated on new product releases and updates.Gain hands-on experience in diagnosing technical issues and effectively communicating solutions to customers.Learn best practices for integrating and optimizing the use of our platform, enhancing your skills in customer support and technical troubleshooting.Improve:Identify and analyze recurring customer issues, providing valuable insights to the product and engineering teams to drive improvements in the overall customer experience.Contribute to the creation of support documentation and best practice guidelines, helping to streamline processes and enhance team efficiency.Collaborate with cross-functional teams to escalate complex technical issues and ensure timely resolution, fostering a culture of continuous improvement.What you will need to crack this role:2+ years of experience in a customer support role, preferably in a B2B SaaS environment.Technical knowledge of APIs (e.g., ability to help customers with API integration, understanding request/response, and authentication methods).Basic understanding of HTML and web technologies to troubleshoot customer interface or integration issues.Familiarity with JSON and XML formats is a plus for troubleshooting API-related issues.Experience using customer support platforms like Zendesk, Freshdesk, or similar tools.Strong problem-solving skills and the ability to communicate complex technical issues to non-technical customers in a clear and concise manner.Excellent verbal and written communication skills.Ability to multitask and manage time effectively in a fast-paced environment.Perks & Benefits:We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.Competitive salary package with performance-based bonusesComprehensive health insurance coverage for you and your dependents.Continuous learning and professional development opportunities.Employee assistance program for mental health and well-being support.Supportive and inclusive work culture promoting diversity and collaboration.","jobLocations":[{"id":26019,"name":"Bangalore","city":"Bengaluru","state":"KA","countryCode":"IN","countryName":"India"}],"jobType":2,"experience":"1+ years","salaryRange":{"minimum":500000.0,"maximum":700000.0,"currency":"INR","salaryPeriod":0,"cultureInfo":"en-IN"},"salaryRangeFormat":"INR 5,00,000.00 - 7,00,000.00","publishedOn":"2026-06-09T18:56:43.303Z","publishedSinceDays":62,"skillNames":[]}]