Role: Senior Product Manager
Location: Bangalore
Type: Fulltime
About us :
Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, and Adidas to help them improve the post-purchase customer experience. With seamless integration across 500+ carriers, we empower leading retailers, including multiple unicorns, to manage 120+ logistics partners through a single API gateway.
We have been profitable for the past 5 years, are backed by some of the biggest investors around, and are growing 2x year on year. We are one of the rare startups working at cutting-edge technology, with enormous scale and a brand name that is well respected across the Indian SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, we've built a workplace that's both engaging and rich with learning opportunities.
Role Overview:
- We are seeking an experienced Senior Product Manager to lead innovation and drive the launch of new product lines in the E-commerce enabler space. The ideal candidate will be responsible for building and executing new initiatives and roadmaps, understanding market dynamics, and creating business cases for product opportunities.
- Additionally, they will scale existing products, drive feature adoption, and enhance the overall product experience through data-driven insights and experimentation.
What you will do :
- Own the product roadmap for the pod end-to-end and from ideation to execution
- Ensure product scoping is done meticulously and diligently with detailed user stories and aligned timely with tech teams
- Manage product launches end to end with beta customers and internal teams
- Conduct customer interviews and gather insights to inform feature releases and customization requests.
- Advocate for cross-sell and upsell opportunities to drive business growth.
- Collaborate with Engineering, Design, and customer facing teams to deliver exceptional user experiences.
- Establish strong team culture and lead squad sprints, setting responsibilities, and reviewing deliverables.
- Build a deep understanding of the product and industry and stay close to internal stakeholders
- Regularly connect with customers and competitors to gather insights on the market and customers’ needs
- Mentor team members, hire new talent, and share learnings to elevate team performance.
What You’ll Need to Succeed:
- 5+ years of hands-on product management experience with team handling experience.
- A relentless growth mindset with a strong bias for action
- Demonstrated success in leading Enterprise/B2B product launches from concept to market.
- Excellent strategic thinking, prioritization, and long-term roadmap creation skills.
- Industry experience and familiarity with AI, UI design, APIs, and web/mobile application architectures.
- In-depth understanding of the E-commerce ecosystem, funnels, agile methodologies, and product documentation.
- Comfortable with ambiguity, adept at transforming broad ideas into actionable plans.
- Empathetic towards users and colleagues, creative, and enthusiastic about innovation.
- Excellent communication, presentation, and stakeholder management skills.
- Bachelor’s or Master's degree in relevant field; preference for Computer Science background.
- If you meet the qualifications and are passionate about driving product innovation in a dynamic environment, we encourage you to apply for this exciting opportunity to lead our product team.
Perks & Benefits:
We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.
- Competitive salary package with performance-based bonuses.
- Comprehensive health insurance coverage for you and your dependents.
- Flexible working hours with Hybrid work arrangement.
- Generous vacation and time off.
- Continuous learning and professional development opportunities.
- Employee assistance program for mental health and well-being support.
- Supportive and inclusive work culture promoting diversity and collaboration.